Terms & Conditions — ShopAgent

1. Acceptance of Terms

By accessing or using the ShopAgent platform ("Service"), you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use the Service.

2. Description of Service

ShopAgent is an AI-powered shopping agent platform that enables companies to integrate conversational commerce into their applications. The Service provides APIs for product discovery, AI-assisted shopping, and webhook-based payment processing.

3. User Accounts

To use the platform, companies must register and obtain API credentials. You are responsible for maintaining the security of your API keys and all activity under your account. You agree to provide accurate information and update it as necessary.

4. Merchant Accounts

Merchants must register with valid business information. By listing products on the platform, merchants agree to fulfill orders accurately and in a timely manner. Merchants are responsible for maintaining accurate inventory and product descriptions.

5. Purchases & Payments

Payments are processed via webhook integrations with your company's payment system. By initiating a purchase through the agent, balance checks and charges are handled via secure webhook callbacks. Inventory is locked at the time of purchase to prevent overselling.

6. AI Agent Disclaimer

The ShopAgent AI agent provides shopping assistance based on available product data. While we strive for accuracy, the AI may occasionally provide incomplete or imprecise information. Product details, availability, and pricing are subject to change. Always review order details before confirming a purchase.

7. Intellectual Property

All content, branding, and technology on the platform are the property of ShopAgent or its licensors. You may not reproduce, distribute, or create derivative works without prior written consent.

8. Limitation of Liability

The Service is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the platform, including but not limited to transaction failures, payment issues, or AI-generated recommendations.

9. Termination

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity. You may discontinue use of the Service at any time.

10. Changes to Terms

We may update these terms from time to time. Continued use of the Service after changes constitutes acceptance of the revised terms. We will notify users of significant changes.

11. Contact

If you have questions about these Terms, please contact us at our contact page.